Your Success is Our Greatest Priority

Get the support you need, the way you want it

Pipfrog understands how important support is, especially if you want to make the most of your ecommerce business.

Our purpose is to offer clients best on earth multi-lingual support.

Pipfrog professional consultants serve clients in English, Finnish and Norwegian. We offer different support options depending on your company`s needs.

Read more about the services provided in the left menu. 		alt
Personal account manager helps you to make the most of your ecommerce business.
Service available from PRO Unlimited Plan.
Support includes:

  • Usage issues
    ŸOur experts can help you make the most of Pipfrog and answer your "how to" questions.
  • Configuration issues
    ŸIf you are having any issues with product configuration, we can help you configure Pipfrog webstore so it's set up correctly with all your payment options, tax rates and much more. We may also configure your store ourselves with fixed price. Contact us for more info.
  • ŸTroubleshooting
    ŸThis includes the diagnosis and in most cases, the resolution of any functional or visual issues in the Pipfrog webstore. Issues which are caused by customer`s activity are fixed on an hourly plan.
Technical and user support does not include:
  • ŸCode Development
  • ŸPerformance Tuning
  • ŸŸŸCustom Extensions
  • ŸŸCustom Interfaces
  • ŸŸŸData Import/Export
  • ŸŸIntegrations with other Information Systems
  • Business Consultation